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Using itison Vouchers

Need help printing, gifting or using a voucher, or looking to request a refund?

Viewing and managing vouchers

  • How do I use my voucher?
  • I've lost my voucher
  • I've lost my receipt
  • How can I check if my voucher has already been used?

Printing and gifting

  • How do paperless vouchers work?
  • Can I show my voucher on my phone?
  • How do I print my voucher?
  • How do I gift a voucher?

Refunds and exchanges

  • Can I get a refund?
  • Can I exchange my voucher?
  • Can I change the time or date of my event tickets?

Making a booking

  • I'm having trouble contacting a venue
  • I'm having trouble booking online
  • My voucher code is invalid
  • I missed the last date for booking
  • My voucher has expired

Availability

  • There's no availability on the days I can attend
  • Can my voucher be extended?

Business closures and event cancellations

  • What happens if a business closes down?
  • What happens if an event is cancelled?

I have a complaint

  • I didn't enjoy my experience
  • I haven't received the goods I ordered
  • The goods I've received are faulty or incorrect

Still need some help?

Email us

Send us an email at
support@itison.com

Call us

0141 223 8843

We're open Mon - Fri 10am - 4pm

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