support

Viewing and managing vouchers

• How do I use my voucher?
• I've lost my voucher
• I've lost my receipt
• How can I check if my voucher has already been used?

Printing and gifting

• How do paperless vouchers work?
• Can I show my voucher on my phone?
• How do I print my voucher?
• How do I gift a voucher?

Refunds and exchanges

• Can I get a refund?
• Can I exchange my voucher?
• Can I change the time or date of my event tickets?

Making a booking

• I'm having trouble contacting a venue
• I'm having trouble booking online
• My voucher code is invalid
• I missed the last date for booking
• My voucher has expired

Availability

• There's no availability on the days I can attend
• Can my voucher be extended?

Business closures and event cancellations

• What happens if a business closes down?
• What happens if an event is cancelled?

I have a complaint

• I didn't enjoy my experience
• I haven't received the goods I ordered
• The goods I've received are faulty or incorrect