Don’t worry - it happens to the best of us! You’ve got a couple of easy ways to get back into your account.

 

Option 1: Sign in with a code 

• Click Sign In on the homepage
• Enter your registered email address, then select Continue
• Instead of entering your password, click Email me a sign in code
• We’ll send a 6-digit code to your inbox – just pop that in to sign in

Keep an eye on your junk, spam, or promotions folders in case it lands there by mistake.

 

Option 2: Reset your password

If you’d rather set a new password, just head to our password reset page.

 

You can also reset your password with a One Time Passcode.

• Select Account and enter your registered email address to Sign In
• Select Reset your registered email and we’ll send you a One Time Passcode
• Once you enter the code, you’ll be able to choose a new password

Your new password should be:

• At least 8 characters long
• A mix of letters, numbers and symbols
• Not something super common like "Password1" or a name

Once you’re happy with it, click Save New Password and you’ll be good to go!