If you’ve changed your mind about an unused itison+ voucher, we're happy to issue a full refund within 14 days of purchase. We'll still do our best to help outside this time, but we can't guarantee we'll be able to offer a refund.
If you’re the recipient of an itison+ voucher, just keep in mind that we'll need to arrange any refund with the person who ordered it.
Gift packaging charges are non-refundable unless your order arrives damaged, and Special Delivery charges are non-refundable unless your order is delayed.
To request a refund for an unused itison+ voucher, drop us a line at firstname.lastname@example.org quoting your order number.