Most vouchers arrive by email within a few minutes of purchase, along with a receipt for your order. While some vouchers occasionally need a bit longer to generate, it shouldn't ever take more than 30 minutes for a voucher to arrive.
If your voucher doesn't appear in your inbox, we'd recommend checking your junk, spam or promotions folders in case it's been filtered there.
You can also view your voucher on our website by heading to My Orders.
If you're having trouble finding your voucher, drop us a line at firstname.lastname@example.org and we'll be happy to lend a hand.