Support Center

itison Deals

  • How do I use my voucher?

    Once you have placed a successful order you will receive a voucher email with your unique voucher code, and de...

    Oct 03, 2014 11:56AM BST
  • Can I buy a voucher as a gift?

    Yes, itison vouchers make perfect gifts for friends & family. All vouchers can be sent as gifts once you'v...

    Dec 05, 2014 02:45PM GMT
  • I’m having trouble printing my voucher

    If you're having problems printing from your voucher email, you might find it easier to print directly from it...

    Oct 22, 2015 11:31AM BST
  • I can't get in touch to book my voucher

    Some venues might become busier than usual during the validity period of a deal. Try to keep this in mind when...

    May 21, 2018 04:10PM BST
  • I forgot to use my voucher before it expired

    We're afraid we can't refund expired vouchers. We do send reminder emails to let you know about outstanding v...

    May 21, 2018 04:21PM BST
  • Can I get a refund?

    If you've changed your mind about an unused voucher, drop us a line at within 14 days of yo...

    Jul 31, 2018 02:05PM BST
  • What happens if a business closes down?

    We work with the best businesses across Scotland, however on very rare ocassions a business might close before...

    May 21, 2018 05:11PM BST

Contact Us

  • Email us at
  • Call us on 0141 223 8843.
    We're open Mon - Thu 9 - 5.30
    and Fri 9 - 4.30.

    If you're getting in touch about a problem with your order, we'll be able to help more quickly if you can let us know the email address of your itison account and your voucher code.
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