Support Center

What happens if an event is cancelled or rescheduled?

Last Updated: Oct 03, 2014 02:12PM BST
In the rare circumstance whereby an event is cancelled, we will do our very best to email and let you know as soon as we find out.

We will also issue a full refund for your tickets, which will be paid back onto the bank or credit card used to buy.

If there is a change to an event's advertised date or venue, we will do our best to advise you of the new details.  Your tickets may still be valid for the rescheduled event, so get in touch with for further help.

Contact Us

  • Email Us
  • Call us on 0141 223 8843.
    We're open Mon - Thu 9 - 5.30
    and Fri 9 - 4.30.

    If you're getting in touch about a problem with your order, we'll be able to help more quickly if you can let us know the email address of your itison account and your voucher code.
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