Support Center

How do I use a promotional code?

Last Updated: May 03, 2018 09:31AM BST
Once you've decided which great deal you'd like to use your promotional code on, click 'Buy Now' and you'll be taken to the checkout.

After selecting how many vouchers or tickets you'd like to buy, you will see that you can 'Use a Promotional Code?' (below).

Please choose 'Yes', type your code in the box exactly as it appears in your email, and then select 'Enter Code'.  Alternatively,  you may see that your code is already linked to your account and you can simply select 'Use this Code'.

Your order will then update and you should see that your promotional code is applied. Only one promotional code can be used per order and promotional codes can't be used in conjunction with gift cards or credit.

If you're using itison on a mobile device, you'll still be able to complete this process at the checkout.

Top Tip: Please note promotional codes cannot be applied after your order has been placed - if you experience any trouble using your code, please get in touch before completing your order and we'll do our best to help.  Please also make sure to contact us from your registered email address, quoting your promotional code.

Contact Us

  • Email Us
  • Call us on 0141 223 8843.
    We're open Mon - Thu 9 - 5.30
    and Fri 9 - 4.30.

    If you're getting in touch about a problem with your order, we'll be able to help more quickly if you can let us know the email address of your itison account and your voucher code.
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