Support Center

I can’t remember my password

Last Updated: May 21, 2018 03:06PM BST
If you've forgotten your password, you can easily set a new one at any time.

Just click Forgotten your password? when signing in, or visit

Enter your email address and select Send My Instructions.  

Once you've done this, you'll receive an email from us which contains a link to Set A New Password.

When you visit that link you'll be asked to type a new password, and then type it again to confirm.  Select Save New Password and you'll be able to sign in with your new details.

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