Support Center

I forgot to use my voucher before it expired

Last Updated: Nov 21, 2014 02:57PM GMT
We are unable to give a refund for a voucher which wasn't used during it's validity period.  We try to send reminder emails to let you know that you have vouchers to use, and recommend booking your deal experience early to make make sure you can enjoy it.

On some occasions, the deal provider may allow an expired voucher to be used however this is at their discretion and we can't guarantee that this will be possible.

If you think you might not be able to use your voucher, you can send it as a gift to a friend so that they can enjoy the experience.

Contact Us

  • Email Us
  • Call us on 0141 223 8843.
    We're open Mon - Thu 9 - 5.30
    and Fri 9 - 4.30.

    If you're getting in touch about a problem with your order, we'll be able to help more quickly if you can let us know the email address of your itison account and your voucher code.
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