Support Center

I forgot to use my voucher before it expired

Last Updated: May 21, 2018 04:21PM BST
We're afraid we can't refund expired vouchers.  We do send reminder emails to let you know about outstanding vouchers, and we also recommend booking early to make sure you get to enjoy your voucher experience.

A venue may occasionally allow an expired voucher to be used, but this is at their discretion and we can't make any guarantees.

If you think you might be unable to use a voucher, you could always gift it to a friend or family member so they can enjoy the experience instead.

Contact Us

  • Email Us
  • Call us on 0141 223 8843.
    We're open Mon - Thu 9 - 5.30
    and Fri 9 - 4.30.

    If you're getting in touch about a problem with your order, we'll be able to help more quickly if you can let us know the email address of your itison account and your voucher code.
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