Support Center

When should I receive my order confirmation?

Last Updated: May 21, 2018 03:32PM BST

You should receive your vouchers by email within a few minutes of completing your order, unless otherwise stated.  You'll also receive an email receipt for your order.

You can also view all of your vouchers, tickets and receipts by visiting My Orders.

If you don't receive these emails within 10 minutes of completing your order, please check your spam or junk folder.  If you still can't find your order, drop us a line at and we'll be happy to help.

Contact Us

  • Email Us
  • Call us on 0141 223 8843.
    We're open Mon - Thu 9 - 5.30
    and Fri 9 - 4.30.

    If you're getting in touch about a problem with your order, we'll be able to help more quickly if you can let us know the email address of your itison account and your voucher code.
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