Support Center

When should I receive my order confirmation?

Last Updated: Mar 20, 2015 04:07PM GMT

Once you've successfully completed your order you should receive your vouchers or tickets by email within 10 minutes, unless otherwise stated during the checkout.  You'll also receive an email receipt for your order which you may want to keep for your records.

You can also view all of your vouchers, tickets and receipts by visiting My Orders.

If you haven't received these emails within 10 minutes of placing your order, please check your spam or junk folder in case the emails have been filtered there.  If you still can't find your order, please get in touch with us at and we'll do our best to help.

Contact Us

  • Email Us
  • Call us on 0141 223 8843.
    We're open Mon - Thu 9 - 5.30
    and Fri 9 - 4.30.

    If you're getting in touch about a problem with your order, we'll be able to help more quickly if you can let us know the email address of your itison account and your voucher code.
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