We always allow at least 14 working days from when a deal comes off sale before issuing refunds for this promotion. We will however let you know by email whenever a ‘3 friends buy, get yours free’ refund is processed within your account.
The refund will be issued to the payment card you used to place your order.
If you want to check whether you’ve qualified, you can get in touch at any time and we’ll be happy to let you know.
- Email Us
Call us on 0141 223 8843.
We're open Mon - Thu 9 - 5.30
and Fri 9 - 4.30.
If you're getting in touch about a problem with your order, we'll be able to help more quickly if you can let us know the email address of your itison account and your voucher code.